Thirlby Clinic
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Thirlby Clinic entrance

Conveniently located in Professional Terrace Building at 3537 West Front Street, 8/10 of a mile west of Division.

(231) 935-8950

We are currently accepting new patients.

HOURS OF OPERATION:
CLINIC
8 am - 5 pm
Monday - Friday

LAB
8 am - 4:30 pm
Monday - Friday

RADIOLOGY
8:30 am - 5 pm
Monday - Friday

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Thirlby Clinic Privacy Statement and Agreement

Our commitment to privacy:

Thirlby Clinic is committed to respecting and protecting your privacy as a visitor to our web site at www.thirlbyclinic.com. Your privacy is important to us and we want you to feel as comfortable as possible visiting our website and using its services. This privacy statement describes the practices and safeguards to protect your personal and health-related personal information that may be gathered and used as you visit our website. By using the interactive portion of our website, you agree to the terms of this privacy statement. This privacy statement will tell you what information we collect about you and how that information is protected, and how we may use that information.

This policy may change from time to time, so please check back periodically. If you have any questions about our privacy statement, updating-validating information, we encourage you to contact us by phone (231-935-8950), mail, or in person.

We will make every reasonable attempt to protect your personal information, however, there is always some risk in transmitting information over the Internet.

We will make every reasonable attempt to comply with CMS (Centers for Medicare and Medicaid Services) and HIPAA (Health Insurance Portability and Accountability Act) governmental guidelines.

Collection of information:

Thirlby Clinic is collecting information on this website as outlined in this privacy statement. We are also using the assistance of a third party, Byte Productions LLC, to help us collect various types of information and host our website.

What information is collected:

When you visit our website if you do nothing other than browse, through the website or print various forms, our system will automatically gather and store certain information about your visit. This non-personal information is usually collected for statistical purposes. This information does not identify you personally and is used in an aggregate way (non-personal information) to help us improve our website and tell us the number of visitors to our site each day.

Our web server automatically collects and records the following information:

  • The visitor's IP address and aggregate information on what pages are accessed.
  • The name and release number of web browser software used.
  • The operating system used and the date, time you access our website.
  • The address of the website that linked to us (URL).

On different places on our site (for example the registration section) depending upon the feature you use, you may be asked to volunteer personal and health related information. Some of these features are interactive and allow you to submit information to us in a secure manner.

The following information may be collected with your permission at our website:

  • Personal information/identification information gathered from interactive forms in the registration section.
  • Family history and social history.
  • New patient information and health insurance information.
  • Patient comments and satisfaction surveys.
  • Health history questionnaire.
  • E-mail address, name, phone number, and mailing address.
  • Record release.

How is your information used:

The information that we gather automatically and with your permission during your visit to our website is used in the following ways:

  • Monitor, review, measure and analyze our website utilization.
  • Modify and enhance our website, improve the content and design.
  • Monitor and improve our customer service efforts.
  • Improve the registration process.
  • Shorten office visit delays.
  • Improve the quality of care.

Who is your information shared with:

We may share some of your personal data with a third party and you will always have the option of not permitting the transfer. You can choose not to use a particular service such as the interactive forms, which are submitted to us.

Third parties hired by us to assist in the operation and maintenance of our website may require access to limited information. These parties are not to disclose or use this information other than to provide us with products and service. This may include vendors, technical support; etcetera.

We may inform third parties regarding the number of users of our website but this does not allow you to be contacted or identified.

The personally identifiable information gathered during your visit to the website may be shared as follows:

  • Shared with affiliated organizations such as Munson Medical Center, transcription services, insurance for eligibility coverage, laboratories, and/or consulting physicians to facilitate your care.
  • We may disclose information when legally compelled to do so and according to the public health code.
  • We do not rent, sell, exchange or in any way provide personal identifiable information to any third party organization except as highlighted above.

Access, correction, and review of personal information:

The following options are available:

  • Individuals may wish to opt out and prevent the transfer of their personally identifiable information by not submitting interactive form information, contacting us by phone at (231-935-8950) or writing to us at Thirlby Clinic, 3537 West Front Street, Traverse City, MI 49684
  • Information can also be updated, corrected, validated, and authenticated at the time of an office visit in person.

The submitted interactive forms sent to us are not designed to elicit a response from our clinic. Rather authentication, validation, and corrections of information with your signature will occur at the time of your office visit. Further, all acute, semi-acute, and chronic illnesses requiring attention need direct communication with your physician's office, urgent care, and/or the emergency room.

Children:

We do not allow website visitors under the age of 18 to submit information to us by way of our interactive forms without their parents' consent. We specifically ask all minors to have permission from their parents before providing online information.

Interactive forms:

Under the registration section in our website various interactive forms are available to allow the user to complete the required information and submit this to us at Thirlby Clinic. This tool can provide you with the ability to customize your personal information as it relates to your personal health background as well as our ability to provide quality of care to you.

Security of communications:

We have taken the following steps on our website to enhance the level of security for communication and the transmission of personal information:

  • All employees of Thirlby Clinic and third party contractors are required to treat all patient information in a confidential fashion.
  • We utilize a form of encryption (coding or scrambling) on our interactive forms that are submitted to us. This information is encrypted and later decrypted to protect it when you transmit it to us over the Internet.
  • We have appropriate security measures in place in our physical facility to protect against the loss, misuse or alteration of information that we have collected.

Links to other sites:

This site includes links to Munson Medical Center's website. We encourage you to review the privacy policy of their website. We are not responsible for the privacy practices of other sites.

Changes in our policy:

From time to time we may use customer information for new unanticipated uses not previously disclosed in this notice. If our information practices change at some time in the future, we will attempt to update this policy statement to the best of our ability. If you are concerned about how your information is used, you always have the option of checking with us at any time.

Contact information:

If you have any questions or concerns about the above information feel free to contact us:

Thirlby Clinic, P.C.
3537 West Front Street
Traverse City, MI 49684
(231) 935-8950

Contact Office Administrator

This privacy statement was modified on August 1, 2006.

Copyright 2000-2006. All rights reserved.